You can view and update your billing information at any time from within the Billing Portal.

Updating Billing Information

Step 1: From your community page, click Community Settings and select Subscription Details

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Step 2: You will then be able to click on the drop down menu next to the Upgrade Plan toggle. Select Update Billing Information. This will take you to the Billing Portal. ‍

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Step 3: From inside the portal, you can add or edit payment and billing information.

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Downloading past invoices

Step 1: From the billing portal, scroll down to find the list of charges.

Step 2: Click on the icon next to the date of the charge that you'd like to see an invoice for.

Step 3: The invoice should open in a new window where you can view and download it.

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Want to learn more about why Altar Live is the best engagement alternative? Read this: We Shut Off Church Online, and Survived!

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