A Monthly Active User (MAU) is defined as a unique, logged in user who attended at least one meeting or event in the same month. Anonymous visitors and attendees are not counted as monthly active users.

You only pay for what you use. You can choose to pay month to month, or pay annually. As more people create user accounts, you can choose to let the platform automatically upgrade you or upgrade manually. You only have to pay for people who create user accounts and are actively using the platform, joining events or meetings.

Yes, we offer a 14-day free trial for all new accounts! You can create an account for free and try out all the features with your entire team.

No - there is no limit to number of anonymous visitors who join your events. Altar prioritizes accessibility, growth and reach. Only when someone logs in as a member are they considered a monthly active user.

If you exceed you MAU limit, no one will be blocked. At the end of your billing period, you will receive an invoice for $1.50 for each MAU over the limit. You can stay on your current MAU tier or simply choose an MAU tier based on the estimated number of regular, engaged attendees.

Your monthly active users will be calculated at the end of your billing cycle, and will be re-calculated each month so you only pay for what you use.