I can't hear everyone in my row/table

Sydney Johnson

Last Updated:
February 19, 2021

Altar connects people through their browsers so if there is an issue with someone's audio and video connection, it is likely do to blocked permission in the browser.

You can resolve this by clearing your cache and cookies or by switching browsers.

Clearing Cache and Cookies

Google Chrome

Mozilla Firefox

Safari

Opera

Switching Browsers

While Safari and Edge are technically supported in Altar Live, they often present more WebRTC based issues. It is often easier use Chrome or Firefox so you may consider switching to these browsers.

Are you curious about the community and engagement Altar Live values? Check out: What Does it Mean to Have an Interactive Church Service?


Troubleshooting

Fixing an echo

Quick guides to resolving issues.

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Troubleshooting

I can't hear everyone in my row/table

Quick guides to resolving issues.

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Troubleshooting

I see a completely blank page

Quick guides to resolving issues.

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