What are the different permission levels in my community?

‍Note: The purpose of this article is to explain how these roles relate to each other - for specific information about each role, please refer to these support articles for Admin, Hosts/Greeters, and Members.‍

There are four roles (or levels of permissions) in an Altar Live community:

1. Admin
2. Host
3. Greeter
4. Member

Each role has it's own features, making it easy for communities to delegate responsibilities and manage access to advanced account actions.

Admin

Admins are at the top of the account structure and have complete control of the account. Only the Admin can: 

• Create/edit/delete events and meeting 
• Manage billing
• Assign other Admin
• Assign Hosts and Greeters
• Edit community settings such as time zone and appearance. 

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The Admin also has all the abilities of Hosts, Greeters, and Members.

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The first Admin of the account is always the account creator.  This user can then assign other Admins, and change the community’s main contact.  

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Hosts

Hosts have the same abilities as Greeters (chat moderation, interactions, etc.) and Members, but can also: 

• Start the events early 
• Move attendees between the Auditorium and Lobby
• End events and meetings for everyone.
• Download recordings
• Download attendance

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Admin can assign Hosts on a per-event (or meeting) basis - a Host in one event isn’t automatically a Host in another event. 

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Greeters

Greeters have all the same permissions as Members, but they also can: 

• Respond to and reach out to anonymous users
• Use moderation features (delete messages, time out users, etc.)
• Publish interactions (announcements and polls)
• Mute Member's camera and mic.

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Admin can assign Greeters the same way as they do hosts, however, Greeters cannot be assigned to meetings. 

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Members

Members do not need to be assigned by an admin.  However, they do have access to different features than users who are not logged in.  Members can: 

• Join meetings, rows, and tables
• Use general chat
• Send direct messages to other members
• Invite new members.

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Want to learn more about the role Hosts and Greeters play with Altar Live? Check out this article on The Role of the Hospitality Team!